Index of selected UX practices in my toolbox
DISCOVER
Competitive analysis*
Research Guides
Stakeholder Interviews
User Interviews
Heuristic Analysis*
Existing Site Usability Testing*
Brainstorming Workshop
Affinity Mapping
*These external links will open a new tab.
DEFINE
Affinity Mapping
Personas*
Customer Journey Map*
Card Sorting
IA/Site Maps
User Flows
Problem Statement Generation
How Might We? Statements
Process Mapping
DESIGN | DELIVER
Feature Prioritization
Lo-Fidelity Wireframes
Hi-Fidelity Wireframes
Responsive Design*
Prototyping
Guerilla Usability Testing*
Usability Testing
Testing Synthesis
Iterations/Revisions